FAQs

Want to know more about Apollo Neuro and the Apollo wearable?
Jump into our frequently asked questions and sign up for updates below.

FAQs

Want to know more about Apollo Neuro and the Apollo wearable?
Jump into our frequently asked questions and sign up for updates below.

Man wearing Apollo on his wrist while journalingMan wearing Apollo on his wrist while journaling

Your top Apollo questions, answered.

What is the Apollo wearable for?

The Apollo wearable balances and strengthens your nervous system to become more resilient to stress through the neuroscience of touch. Regular usage of the Apollo wearable can help you improve your well-being and tap into a healthier, happier version of you. Calm down from a highly stressed state, sleep more deeply, channel meaningful focus, give the best speech of your life, be present when it matters most, improve your meditation practice, and get a dose of extra energy when you need it.

Your Apollo wearable sends silent, soothing sound waves that tell your body that you’re safe and in control. Your body relaxes, and you’re able to focus, sleep, and make decisions based on logic rather than fear.

How does the Apollo wearable work?

The Apollo wearable improves your resilience to stress through your sense of touch, felt as soothing vibrations, like music for your body. When we are feeling stressed, the sympathetic (fight-or-flight) branch of our nervous system is activated. That constant stress response leaves us feeling tired, distracted, overwhelmed, and makes it difficult to sleep. Apollo works by signaling safety to the body through your sense of touch, reminding the body that it's safe enough to turn off fight-or-flight, and restoring balance to the nervous system by gently improving the functioning of the vagus nerve.

What do Apollo Vibes feel like?

Apollo Vibes are silent soundtracks composed for your body that improve the way you feel. They are experienced as gentle waves of vibration on your skin, or over clothing, that come and go like an ocean wave. Vibes differ in rhythm and energy, depending on your goal. You’ll feel a gentle soothing sensation for calm and sleep Vibes and a more energizing sensation for social and focus Vibes.

Developed by physicians and neuroscientists, Apollo Vibes use soothing sound wave vibration patterns that are designed to facilitate natural states of calm, clarity, focus, and relaxation. Unlike other devices that vibrate like a cell phone or massager, Apollo vibrations are scientifically-backed programs that feel natural to the body because they are reminding the body how to breath at it's natural rhythm.

If you have an iPhone handy, you can experience what an Apollo Vibe feels like right now on your iPhone by downloading the Apollo Neuro app from the Apple app store.

How quickly does it work and how long should I use it?

Most people notice that Apollo makes them feel at least a little different on the first day of use. To get continuous benefits, we recommend using the Apollo wearable for a minimum of 3 hours a day, 5 days a week, during the day and night. You can certainly use it more if you like - the more you use it, the better it works. Explore the different Vibes that work best for you. Everyone’s a little different – feel free to experiment!

Studies of Apollo show that it takes 21 days of use to experience statistically significant improvements to sleep, like 30+ more minutes of sleep each night.

When should I wear my Apollo?

Day and night. In order to maximize benefits from the Apollo wearable, including improving sleep, focus, energy, and stress-relief, use Apollo at least 3 hours a day, 5 days a week, during the day and night. Unlike many other stress relief or meditation technologies, you can comfortably and effectively use the Apollo wearable throughout the day and night while you sleep. Within 21 days of nightly use, Apollo can increase your sleep by up to 30 minutes per night.

To use the Apollo 2.0 wearable, wear the device as a band on your ankle or wrist, as a pendant on a necklace, or wherever you like by clipping it to your clothing. It also works in your pocket.

Select your Vibe in the app, such as Sleep, Social, or Focus and Apollo will deliver gentle vibrations that help you achieve your goal and transition through your day in a calmer, more balanced flow state.

Do I need to take time out of my day to use Apollo?

Apollo vibrations work in the background to improve how you feel. Apollo is designed to support your routine and, unlike other devices, you do NOT need to stop what you're doing to use Apollo.

Is the Apollo wearable safe?

The Apollo technology is safe and non-invasive, as it works by sending very gentle, low-volume, sound waves to the body. Studies of Apollo across thousands of research subjects have shown that it has no side effects or negative reactions from routine use in adults and children. Sound waves similar to what Apollo emits have been studied for over 60 years and side effects have never been observed.

Does it track health biometrics?

Apollo tracks your sleep. This is recommended to get the most out of your Apollo experience.

Can Apollo Neuro sync with Apple Health?

Yes, iOS users can link their Apollo Neuro accounts to Apple Health in the Apollo Neuro app. By using this Apple Health integration, you’ll be able to track your Apollo wearable usage as Mindful Minutes to optimize your experience.

What is SmartVibes?

Apollo SmartVibes® AI is the first technology to prevent unwanted wake-ups before they happen. Apollo SmartVibes tracks your sleep and learns from your sleep patterns to personalize Apollo® Vibes just for you, helping you relax before bed, fall asleep faster, and stay asleep longer. Apollo SmartVibes AI is the first technology to reliably improve deep sleep and total sleep time by 60 minutes per night. SmartVibes also customizes Vibes for you throughout the day that improve your health biometrics. This feature works even better if you have an Oura Ring by syncing with your Oura data to improve your biometrics over time.

Is Apollo HSA/FSA Eligible?

Yes - both the Apollo wearable and SmartVibes AI Membership are eligible for use by HSA/FSA funds. After your purchase, simply click "Get Reimbursed" on the order confirmation page, and you'll be taken to Truemed's HSA/FSA portal, where you'll be able to request a Letter of Medical Necessity. Within 48 hours, you will receive your LMN along with provider-specific reimbursement instructions.

Can Apollo Neuro sync with other wearables?

Yes, the Apollo mobile app syncs with Apple Health and Oura Ring to personalize your Apollo experience, improve your health outcomes, and track your time spent in meditative flow states.

Where Do I wear my apollo?

Apollo vibrations work anywhere on the body, as long as you can feel them. Apollo does not need to be touching skin and can be worn over clothing.

How can I purchase a device only?

Apollo wearables require a SmartVibes membership for use. If you're an existing SmartVibes member and would like to purchase a new or replacement device, our Customer Service team is here to help.

Is the Apollo Neuro technology safe in terms of EMF? Can I turn off Bluetooth?

The Apollo system was designed with low EMF in mind. The wearable emits the minimal EMF required for Bluetooth radio transmission when synced with the app on your phone. The wearable also has 'Airplane Mode' that you can select in the mobile app to disable the wearable internal antenna and radio, eliminating ALL EMF. Apollo is fully functional in Airplane Mode.

Can the Apollo wearable be used with persons who have implanted devices that may be affected by magnets?

Your Apollo device contains magnets. Keep it away from credit cards and devices that may be affected by magnets. Keep your Apollo device more than 6in/15cm away from medical devices. If you suspect interference with a medical device, stop using your Apollo device and consult your medical provider.

Can I schedule Vibes to play automatically?

Yes. Through the Scheduling feature, you can create a customized schedule that automatically plays throughout the day.

What size Band should I choose?

We recommend size Medium Bands to fit most adult and teen wrists and ankles. Since many people prefer to wear Apollo on the ankle while they sleep, order a size that can fit your ankle as well as your wrist. Size Small is best for children under 12 and very small adult wrists. Size Large is best for very large adult ankles and upper arms. We offer additional Bands for purchase if you would like multiple sizes.

Where can I find information on Apollo Neuro studies?

Find out more about the science behind the Apollo wearable and summary of all current and ongoing research trials on the Apollo Neuro technology. Several academic institutions, including the University of Pittsburgh, have conducted independent clinical research and trials of the Apollo Neuro technology. We will share these peer-reviewed publications as they release them. Reach out to research@apolloneuro.com to receive updates on research results, science, and publications.

What countries does Apollo Neuro ship to?
What are Apollo's return and warranty policies?

You have 30 days from the date of delivery to request a full refund, minus shipping if you are unsatisfied with your Apollo wearable purchase. Import and duties fees for non-US orders are not refundable. Apollo devices have a one-year warranty and offers extended warranties at checkout.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

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