Class Cord Cap

Made-to-order items

Apollo Apparel + Gear products are created on demand after an order is placed. Because each item is made specifically for that order, we do not accept returns or exchanges for:

• Changes of mind
• Incorrect size, color, style, or quantity selected by the customer
• Preference-related concerns
• Other customer ordering errors

Please review product descriptions, sizing details, and your order information carefully before completing your purchase.

Damaged, defective, or incorrectly produced items

If your item arrives damaged, defective, or with a manufacturing error, contact Apollo Apparel + Gear Store Customer Support within 30 days of delivery.

Please include:

• Your order number
• A brief description of the issue
• Clear photos or video showing the damage, defect, or production error

After reviewing the information, we may offer a replacement or refund for an approved claim. In most cases, you will not be required to return the affected item.

Customers should contact the Apollo Apparel + Gear Store directly rather than Printify. Apollo’s customer service team will submit any eligible claim to Printify and, when appropriate, process the customer’s replacement or refund through the original sales channel.

Refund timing

Approved refunds will be issued to the customer’s original payment method through the Apollo Apparel + Gear Store. Processing times may vary depending on the payment provider or financial institution.

This policy does not limit any rights available under applicable consumer-protection laws.